Boost Your Business with App Based CRM Solutions
Explore how app-based CRM can support customer feedback, responsiveness and business relationships in this introduction to customer management.
THE JOURNAL
Perspectives on marketing, technology and the customer experience. Browse the archive, or find your starting point.
Explore how app-based CRM can support customer feedback, responsiveness and business relationships in this introduction to customer management.
Revisit our coverage of Google I/O 2018, including its consumer technology themes and discussion of artificial intelligence and digital assistants.
An archived DBrand case study examining influencer marketing, digital attention and how brands adapt their advertising to online audiences.
Our 2017 comparison of Slack, Mattermost and Rocket.Chat explores workplace chat and open-source alternatives. Product details reflect that period.
Explore content marketing's purpose, history and formats, and how useful information can help a business attract and retain customer interest.
Archived excerpts on Gmail compromise, WordPress protection and spam tools. These short historical notes are not a complete current recovery guide.
Learn how specific search phrases connect SEO with customer needs, competition and a clearer keyword strategy in this long-tail keyword introduction.
An archived comparison of Facebook advertising and Google AdWords for ecommerce, exploring budget choices and the advertising landscape in 2016.
An introduction to remarketing and reconnecting with past website visitors, with the branding and conversion ideas discussed in our 2016 article.
Read the original 2015 guide to paid Twitter marketing in India. Advertising interfaces, pricing and platform policies have changed since publication.